Shipping & Returns

SHIPPING POLICY

WE SHIP WORLDWIDE!

UK

Standard (2 - 3 business days) - £2.95

Free shipping over £80.00

Europe

Standard (5 - 7 business days) - £12.95

Free shipping over £80.00

International

Tracked (5 - 10 business days) - £14.95

Free shipping over £80.00

Please note - most items are made to order so turnaround can take 10 to 14 working days before dispatch.

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CUSTOMS & DUTY
You (the buyer) are liable for all import duties, customs and taxes applicable to your order. International customers may incur some fees and duties however Bear Beau and Co have no control over this and advise that you contact the relevant government body in your country for further information if you are unsure of these charges.

RETURN & EXCHANGE POLICY

We hope you love your new purchases as much as we do, however, if for some reason you are not happy with your purchase please contact us as soon as possible at sales@bearbeauandco.com to arrange a return. You must return the item(s) in the original condition, unworn, unwashed, with tags still attached within 14 days of receipt. Please note, this does not apply to personalised items.

We unfortunately do not offer free returns and the postage costs back to us must be paid by the buyer. After we receive the item(s) back we will process your refund minus any postage costs within 10 working days.

If your item has a fault please contact us with a description of the fault as soon as possible, we would request you return the item unworn, unwashed, with tags still attached. Once we receive your item back we will post you a replacement out free of charge or issue a refund, whichever you would prefer. We would recommend tracking your returns as we cannot be held responsible for returns that do not reach us.

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